The ‘Estimating Solutions for Profit’ workshop is designed to meet the challenges collision repair facilities face in today’s economic climate. Participants will learn how to close more sales and increase business at the front end of the body shop. The program is targeted at collision repair facility owners, managers, estimators, and customer service representatives who are interested in improving their closing ratio and creating loyal customers.
‘Improving Workshop Efficiency’ is for collision shop owners and managers who are interested in leveraging the power of lean production as well as business solutions that reduce environmental waste.
Both programs have been successful for the company and its customers since their introduction, the company said.
“Now is the right time for collision repair facilities to redesign their business model and utilize the powerful principals of lean production,” says Troy Neuerburg, manager of Marketing Business Services at Sherwin-Williams Automotive Finishes. “Lean collision repair shops – and those that utilize the right methods of customer service – are able to reduce internal costs while gaining a competitive advantage in their respective markets.”
Built by leading collision repair industry professionals ‘Estimating Solutions for Profit’ focuses on three critical profit areas of importance to a successful collision facility:
- Improving customer service
- Increasing selling skills
- Developing advanced estimating accuracy
The ‘Improving Workshop Efficiency’ course will discuss the following topics:
- The origins of lean production
- How to run the workshop more efficiently and effectively
- Raising the output quality while lowering operating costs
- Capturing increased market share through continuous improvement
- Maximizing production and profit opportunities
- Developing systems and processes to assure greater customer loyalty
