What your customers should know about defective airbags

Aug. 25, 2016
Consumer Watch has launched a consumer education campaign — Defective Airbags - What You Should Know — to provide the most recent, updated analysis for those faced with catastrophic accidents attributed to defective airbags.

Defective Airbags - What You Should Know, has launched in an effort to provide the most recent, updated analysis for attorneys and consumers when faced with catastrophic accidents attributed to defective airbags. Collision shops can share this information with their customers to ensure they are educated and aware on the topic of defective airbags.

The new video is the latest installment of the Silent Killer series created by Consumer Watch.

The video, which can be found at Consumer Watch and on social media platforms including Facebook and Twitter, is moderated by Rich Newsome, a consumer advocate and product safety attorney based in Orlando, Fla.

In the video, Newsome describes the critical steps that a victim or a victim’s family should undertake if injured by a defective airbag.  Below is an excerpt:

"So when someone is seriously injured or killed because of a defective airbag, there are two things their family has to do. Number one: they have to preserve the vehicle. They can't allow it to be fixed it; they can't allow the insurance company to sell it and allow it to be crushed. You have to keep it hopefully in a secured facility, that's number one. The second thing the family has to do: is they need to be mindful that the clock is ticking. They need to make sure that they file the lawsuit or the claim before the clock runs out. Every state has a different statute of limitations. You need to seek competent counsel to advise them on when the time period runs, that they have to file that lawsuit.

"Despite the tragedy of losing a loved one or having someone be seriously injured as a result of a defective airbags, there is some solace in knowing that through the civil justice system, by bringing lawsuits against manufacturers who make defective airbags, we can make a difference. We can hopefully encourage them through financial incentives to make vehicle safer, to make airbag safer, so that these needless injuries and deaths don't continue to happen in the years to come."


Each week, ConsumerWatch.com will unveil two to three PSAs in the series.

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