Seidner's Collision Centers was recognized for Outstanding Customer Service at the Collision Industry Awards ceremony held recently in Las Vegas at SEMA. TenPoint Complete, a provider of CSI services in the insurance and repair markets, announced the 2013 winner to a packed house at the Collision Industry Conference forum.
The Completely Elite Award is a national award for Auto Repairers utilizing TenPoint's CSi Complete Customer Satisfaction Survey solution. Among the 10 finalists from this year's nominees, the judges said, Seidner's Collision Centers established itself as the leader in Customer Service & Experience, Employee Training & Certification, Industry Leadership & Participation and Community Service.
"Steve Seidner has set, and clearly delivered on, his goal to deliver customers an 'Extraordinary Repair Experience,'" says Michael Sturgis, partner with TenPoint Complete. "Seidner's Collision Centers have done an outstanding job hiring, training and certifying their employees... and embracing technology to ensure a positive customer experience. What really stands out when working with Steve, is his dedication to giving back to the community with supporting multiple charities and community services projects. Seidner's Collision Centers exemplify what is the Completely Elite Award."
