- Guided Photo Capture to walk the consumer through the photo submission process to help ensure proper photos are taken;
- Automatic creation of appraisal assignments in both ClaimCenter and Mitchell WorkCenter™, including Photo Estimating, allowing for low-touch claims processing; and
- Consumer-provided information from the Mitchell Mobile FNOL workflow automatically available to ClaimCenter as presented in Guidewire Claim Portal.
“We commend Mitchell for preparing the first Ready for Guidewire accelerators for our digital offerings,” said Ayan Sarkar, vice president and business owner, Digital, Guidewire Software. “This helps our mutual auto insurance customers advance further in being customer-centric and drive self-service and automation. Guidewire and Mitchell are committed to working together to help P&C insurers adapt and succeed in this rapidly changing environment.”
“The Mitchell Consumer Self-Service Accelerators were developed to help insurers remain at the forefront of the claims self-service revolution by addressing workflow integration needs as well as the demands of today’s connected consumer,” said Becky Mattick, director, Global Solution Alliances. “We are pleased to add these accelerators to Guidewire Marketplace™ to benefit existing and future customers.”
Mitchell is now eligible to use the Ready for Guidewire validation mark. This designates that the offerings have been through a rigorous review process that supports readiness for integration with Guidewire InsuranceSuite™ and Digital products. Customers can download additional information about the Mitchell Accelerators on the Guidewire Marketplace.