“USAA and CCC have a long standing relationship that provides us with an environment to be innovative. The relationship with CCC assists us in providing the highest level of service to our membership,” said Jimmy Spears, AVP, Auto Physical Damage, USAA.
CCC earned the Supplier Recognition Award for its role in supporting USAA’s My Shop™ initiative, a technology-based program that allows USAA members who have a shop of choice to experience the same scheduling and cycle time efficiencies as the USAA direct repair network method of inspection. My Shop™ utilizes CCC ONE™ Workflow Open Shop, the industry’s first tool to support the electronic transfer of estimate information between a repair facility and insurance carrier without needing an established DRP relationship. USAA also cited CCC’s cloud-based estimating tool, part of the CCC ONE® integrated solution, as integral to the organization’s ability to quickly respond to member needs. Both initiatives have had a favorable impact on USAA claims-related expenses, which helps keep costs competitive for their members.
“CCC is honored to be recognized as a valued resource to USAA,” said Barrett Callaghan, General Manager and Senior Vice President, Insurance Services Group for CCC. “USAA and CCC have enjoyed a long-standing relationship that has worked to help us be both innovative and responsive in delivering solutions to support the USAA P&C Claims team and the members they service. We look forward to continuing our work with USAA.”
To learn more about CCC ONE Open Shop, please visit: http://ccc.cccis.com/openshop.
