Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, and Bosch Automotive Service Solutions, a leading global supplier of technology and services, today introduced the MD-500, a new wireless tablet that technicians can use to more efficiently manage the repair process. The MD-500 is the latest addition to the Mitchell Diagnostics product suite. It will be featured at this week’s Mitchell mPower Conference—a virtual event scheduled for October 13-15—and product availability is expected before the end of the year.
As vehicle complexity increases, collision repairers must quickly and accurately assess damage, complete the appraisal and perform the necessary repair work. The MD-500 simplifies the process by incorporating Bosch’s best-in-class vehicle coverage and hardware with the ability to run Mitchell’s full suite of cloud-based solutions—including Mitchell Cloud Estimating and its Integrated Repair Procedures. Using the all-in-one tool, technicians can receive assignments, perform pre- and post-scans, write estimates, link directly to OEM repair procedures based on the Diagnostic Trouble Codes (DTCs), and automatically upload scan reports or photos.
“The MD-500 lets repair planners do nearly everything they need to on a single, mobile device,” said Jack Rozint, Senior Vice President of Repair Sales at Mitchell. “This not only makes their job easier, but it allows them to remain focused on delivering proper and safe repairs. Plus, by using the MD-500 to perform scanning and calibration work in-house, they can reduce cycle time, boost customer satisfaction and, in many cases, increase profitability by not having to outsource the work.”
“Being able to use one device to do scans, complete estimates, capture photos and access repair procedures will save our team so much time at vehicle teardown,” said Ben Clymer Jr., owner of Ben Clymer’s The Body Shop, a five-location MSO in Southern California. Brett Clymer, also an owner, said: “When repairs are complete, the MD-500 capabilities for resetting systems and performing dynamic ADAS calibrations without per-vehicle fees mean that we’ll reduce cycle time and improve our bottom line.”
The MD-500 includes a faster processor—completing diagnostic scanning for most vehicle makes, models and years in under 60 seconds—while also easily supporting Mitchell Cloud Estimating. In addition to comprehensive coverage for domestic, Asian and European vehicles, it comes standard with extended battery life, a high-definition display and camera, and access to Google Play.
“We’ve collaborated with Mitchell on the development of market-leading diagnostic scanning devices,” said Michael Simon, Director, Strategic Accounts at Bosch Automotive Service Solutions. “Our collaboration on the MD-500 is yet another example of our joint commitment to delivering innovative solutions that help collision repairers work more efficiently.”
More information about Mitchell’s comprehensive suite of diagnostic solutions can be found online along with related mPower Conference news, including yesterday’s announcement of the industry’s first-ever Extended Reality (XR) hands-free solution integrated into the collision repair workflow. Customers interested in attending mPower Conference sessions should contact their Mitchell representative.
Follow Mitchell on Twitter @MitchellRepair and @MitchellClaims to receive collision repair and property casualty updates and perspectives.
