Attendees will learn a systematic approach to discover and ensure that all of the “NOT INCLUDED” items required to restore a vehicle back to its pre-accident condition are included on the repair plan. They will also gain a better understanding of what key performance indicators (KPIs) should be monitored when auditing the quality of their estimates.
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The program includes:
- The 3 T’s – Thorough Disassembly, Thorough Damage Analysis and Thorough Auditing
- Understanding why some things are not-included items in the p-pages (Variable Theory)
- How to write a damage analysis in conjunction with 100% disassembly
- How to utilize technology to write-it-right
- How to get paid for hotly contested items, such as prepping raw plastic, blend within a panel, “feather, prime and block,” masking operations, weld burn damage and more
- The importance of OEM Information
Other topics addressed are:
- How to utilize systems to avoid last minute parts delays
- The importance of 100% disassembly and its effect on cycle time
- Plus, “must-have” tools for profitable estimating, such as the DEG website, ASA Not-Included Guides, and parts and OEM websites
For additional information or to register, contact the AASP-MN office at (612) 623-1110 or 800-852-9071 or register online at www.aaspmn.org.
AASP-MN is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving Minnesota’s automotive service industry and the success of its over 600 members. For more information, visit www.aaspmn.org.
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