Articles by Bruce Adams

Avoiding costly violations, examining fundamentals of the U.S. auto market and analyzing big data in the auto sector were topics of three speakers at the NACE Automechanika Business Outlook Conference today.
Dozens of bills were introduced by numerous states related to connected vehicles. The varying standards create a regulatory quagmire for companies that want to build vehicles that can be driven in all 50 U.S. states.
Bob Redding
Quality and availability are the two reasons technicians cited most often as to why they buy a specific aftermarket product, according to the 2017 Aftermarket Business World Technician Attitude Study.
Auto service and repair shop owners and technicians are getting more comfortable with some aspects of ordering auto parts online, according to the 2017 Aftermarket Business World Online Purchasing Habits study.
Properly managing your online reputation is more important now than ever.
Do you ever feel like your business has a revolving door for employees?
Every repair shop, no matter how good it is, needs to strive for continuous improvement in its practices and in customer service.
You will have the opportunity to hear Anderson present “Positioning Yourself in the Collision Repair Industry” at 1:30 p.m. July 27 at NACE Automechanika Chicago.

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