Opinion | Commentary

  • Because of the everyday personal relationship I have with the industry, I find myself constantly evaluating the industry's ongoing progress and the many outside resources that help to create an improved customer experience that enhances the overall perception of our business.
    Michael Giarrizzo
  • Learn six non-financial ways to increase the value of your business.
    Brad Mewes
  • To ensure that your business does not become an unsellable company, here are three proven ways to sell a collision repair business.
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  • To create a business that builds generational wealth, it is important to understand the different options available to a business to achieve that growth. 
    Brad Mewes
  • Like it or not, aluminum is now here for the masses and more OEMs will be utilizing it in the coming years.
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  • Owners recognzie business challenges, but are utilizine the role of CFO to mitigate these challenges and foster continued growth.
    Brad Mewes
  • Private equity firms are very active in the collision repair market, and the automotive aftermarket in general; yet for as active as private equity groups are in the industry, these groups are not well understood.
    Brad Mewes
  • It is important to position your business to thrive – not just survive – in the collision repair industry, and to do that requires a focus on three things — sales and marketing, production, and finance and human resources.
  • A new brownfiled shop in Aston, Pennsylvania has implemented the gas catalytic drying system, which requires only standard electrical and natural gas hook-ups and uses infrared energy to rapidly cure filler, primer and paint.
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  • As consolidation trends continue in the collision repair market, there are very real challenges and also opportunities for more mid-size MSOs or even single-location shops to grow.
    Brad Mewes
  • This week, rather than just reviewing financial statements, we are going to complete a bit of financial analysis to derive certain KPIs that tell us about how Boyd operates.
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  • Surveys give shops an opportunity to better understand billing and payment policies of other shops.
  • Surveys give shops an opportunity to better understand billing and payment policies of other shops.
  • A common misconception is that organic growth is less risky and less costly than inorganic growth. But as humans we are actually inherently bad at assessing risk. Referred to as probability neglect, we assume that common activities we engage in are inherently safer and less risky than less uncommon activities.
    Brad Mewes
  • When considering growth by acquisition, a lot of time is spent identifying and quantifying synergies. Synergies are advantages that come about through the integration of two companies that, individually, the two companies would be unable to achieve. There are three common types of synergies: revenue, cost, and financial.
    Brad Mewes
  • I do not believe that .25 percent increase will materially change the M&A market, in the automotive industry, or otherwise. The reality is that most businesses do not collapse because of a .25 percent change in lending rates.
    Brad Mewes
  • One of my early lessons was that on occasion you might need to “fire” a customer. I’ve personally only done it once, and it became somewhat of an epic story.
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  • We all know it’s too easy for that follow-up to fall through the cracks. That’s why I believe you need to have a standard operating procedure in place, and one or more people responsible for that follow-up.
  • The year-end floodgates appear to have opened after what appeared to be a relatively slow year for mergers and acquisitions in the collision industry when compared to 2014.
    Brad Mewes
  • In a recent survey, one-third of collision repair shops nationwide said they have never asked to be paid for “masking the engine compartment” when this “not-included” procedure has been necessary as part of a repair.  
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